Terms and Conditions

1. Introduction

AVA is a Video on Demand (VoD) service of the reelport GmbH (“reelport” in the following) operated on behalf of public or scientific libraries (“Libraries” in the following).

The service allows its users to watch the films offered under the conditions of this agreement by streaming them on their devices. The use of the service offered by reelport on behalf of the libraries is only allowed under the conditions mentioned in the Terms of Service (AGB) below.

2. System Requirements

2.1. The quality of the AVA service depends on the internet connection and performance of the devices of the user. It is the obligation of the user to make sure that the necessary requirements are met.

2.2 reelport will strive to support as many devices as possible in the future. reelport will reserve the right, however, to adapt the use to current technical standards. This can lead to the result that some devices and services may not or only partially be supported in the future.

3. Copyrights and obligations of AVA users

3.1. The service may only be used for purposes allowed by the libraries. All other purposes or purposes that surpass the private use are prohibited.

3.2. The films on AVA are protected by the copyright of reelport or by the copyright of reelports’ licensors. reelport respects the intellectual property rights of others and expects its users to do the same. reelport enforces third party’s intellectual property rights and can, in appropriate circumstances, suspend or terminate the accounts of members or users who are repeat infringers. reelport will respond expeditiously to claims of copyright infringement committed using the reelport platform and/or website if such claims are reported to reelport.

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the reelport website sending a notice via the AVA contact form. Upon receipt of the notice as described below, reelport will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the reelport website.

4. Third Party Applications

You may encounter third-party applications (including, without limitation, websites, widgets, software, or other software utilities) ("Application(s)" in the following) that interact with the reelport service. These Applications may import data related to your reelport account and activity and otherwise gather data from you. These Applications are provided solely as a convenience to you, and reelport is not responsible for such Applications.

5. Availability of service

reelport strives to make the service available without interruptions. We cannot, however, take responsibility for the continuous availability of the service. reelport reserves the right to limit the availability of the website or the accessibility or the quality of the streams if limits on capacity, security or agreements with the third party so require.

reelport’s services are available worldwide. The content of AVA, however, as well as the language may vary from library to library and from country to country.

6. Limitation of Liability

reelport GmbH excludes all liability for all negligence, provided that no damages to life, body,health or liability according to the German Produkthaftungsgesetz are incurred.

7. Data Protection

For all personal data acquired when using the website, the following data protection rules apply: Data Protection

  1. Changes in services and offers of reelport

8.1. reelport reserves the right to change these Terms and Conditions (AGB) always without further notice in case the contractual situation of the service or specific features of AVA are modified or if the law requires changes in the Terms and Conditions.

8.2. reelport will notify the user of any changes in the Terms and Conditions (AGB) in time. If the user does not contradict the changes within a period of four (4) weeks after the receipt of the notification, the new Terms and Conditions will be deemed accepted. reelport will inform the user about their right to contradict any changes in the Terms and Conditions (AGB)

8. Miscellaneous

If one or more stipulations of this contract are not valid, the validity of the contract remains intact. The parties have the obligation to substitute the invalid stipulation by a valid stipulation which is closest to the economic intention of the invalid stipulation. The only valid language version of this contract is the German version. German law is applicable. Place of jurisdiction is Berlin.


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